Player Welfare

Responsible Gaming
at Rollem88

Gaming should always be fun — never a source of stress or financial hardship. At Rollem88, we take player welfare seriously and provide every Filipino player with the tools, information, and support they need to stay in control.

21+
Minimum age
required to play

Your Wellbeing First

Gaming the Right Way

At Rollem88, responsible gaming is not just a checkbox — it is a core part of how we operate. We believe that online gaming should be an enjoyable form of entertainment, and we are committed to making sure it stays that way for every player on our platform, whether you are logging in from Manila, Cebu, Davao, Quezon City, or anywhere else in the Philippines.

Problem gambling is a real concern, and Rollem88 takes it seriously. We have built a comprehensive set of responsible gaming tools directly into the platform so that you can manage your activity without needing to call anyone or wait for a response. Deposit limits, session reminders, cooling-off periods, and full self-exclusion are all available from your account settings — available twenty-four hours a day, seven days a week.

Rollem88 strictly enforces the minimum age requirement of 21 years, in line with applicable Philippine gaming regulations. We verify the age and identity of every player during registration and through ongoing KYC checks. Any account found to belong to a person under 21 will be immediately closed and all funds returned. There are no exceptions to this rule.

If you ever feel that your gaming is getting out of hand, or if someone you know is struggling, please use the tools on this page or reach out to our support team. You can also find additional guidance through PAGCOR's responsible gaming initiatives, which are available to all Filipino players through official Philippine government channels. At Rollem88, we would rather you take a break than play beyond your means.

Your Responsible Gaming Toolkit

Every tool below is available directly from your Rollem88 account settings — no waiting, no phone calls. Take control of your gaming experience at any time.

Limits
Deposit Limits

Set a daily, weekly, or monthly deposit cap in Philippine Peso directly from your account settings. Once your limit is reached, no further deposits are accepted until the period resets. Lowering your limit takes effect immediately; increasing it requires a 24-hour cooling period to prevent impulsive decisions.

Time Control
Session Time Limits

Set a maximum session duration so Rollem88 automatically reminds you — or logs you out — when your chosen time is up. Whether you set 30 minutes or 3 hours, the platform keeps track so you do not have to. A healthy break goes a long way, pare.

Cooling Off
Cooling-Off Period

Need a short break without fully closing your account? Activate a cooling-off period of 1, 7, 14, or 30 days. During this time your account is suspended and you cannot log in, deposit, or place any bets. The period cannot be shortened once activated.

Self-Exclusion
Self-Exclusion

If you need a longer break, self-exclusion lets you close your Rollem88 account for a minimum of 6 months or permanently. All marketing communications are stopped immediately. See Section below for the full step-by-step process on how to activate self-exclusion on Rollem88.

Awareness
Activity History

View a full breakdown of your gaming activity — total deposits, withdrawals, wagers, wins, and losses — over any time period. Transparency about your own spending is one of the most powerful responsible gaming tools available. Knowledge is control.

Support
24/7 Player Support

Our support team is available around the clock to assist with responsible gaming concerns. Whether you need help activating a limit, have questions about self-exclusion, or just want to talk through your options, we are here — no judgment, just help.

Warning Signs of Problem Gambling

Problem gambling can develop gradually — it does not always look like what you expect. Many Filipino players who struggle with gambling do not realise it until the impact on their finances, relationships, and mental health is already significant. Being honest with yourself is the first step.

If you recognise any of the warning signs listed here in yourself or someone close to you, please take action. Use the Rollem88 responsible gaming tools, speak to our support team, or seek help through PAGCOR's responsible gaming resources via official Philippine government channels.

Remember: asking for help is not a sign of weakness. It takes courage to acknowledge a problem and take steps to address it. Rollem88 is here to support you every step of the way.

Chasing losses — Continuing to play or increasing your bets in an attempt to win back money you have already lost, rather than accepting the loss and stopping.

Gambling beyond your means — Spending more than you can afford to lose, using money set aside for rent, bills, groceries, or other essential expenses like load or GCash savings.

Inability to stop — Feeling unable to stop playing even when you want to, or feeling restless and irritable when you try to cut down or stop.

Hiding your gambling — Lying to family members, friends, or colleagues about how much time or money you spend on gaming, or feeling the need to keep it secret.

Neglecting responsibilities — Missing work, school, or family obligations because of gaming, or losing interest in hobbies and activities you used to enjoy.

Borrowing to gamble — Taking out loans, borrowing from friends or family, or using credit to fund your gaming activity — especially if you are unable to repay what you owe.

Gaming as an escape — Using gambling as a way to cope with stress, anxiety, depression, loneliness, or other emotional difficulties rather than as a form of entertainment.

How to Self-Exclude on Rollem88

Self-exclusion is the strongest responsible gaming tool available on Rollem88. Here is exactly how to activate it — it takes less than five minutes.

 Self-Exclusion Process

Self-exclusion on Rollem88 suspends your account and prevents you from logging in, depositing, or placing bets for your chosen exclusion period. All promotional communications are stopped immediately upon activation. The minimum self-exclusion period is 6 months; you may also choose a permanent exclusion with no end date.

  1. Log in to your Rollem88 account using your registered mobile number or email address and your password.
  2. Go to Account Settings — tap or click your profile icon in the top right corner, then select "Account Settings" from the dropdown menu.
  3. Select "Responsible Gaming" from the settings menu. This section contains all your limit and exclusion controls in one place.
  4. Choose "Self-Exclusion" and select your preferred exclusion period: 6 months, 1 year, 2 years, 5 years, or permanent exclusion.
  5. Confirm your decision by entering your account password and ticking the confirmation checkbox. Read the on-screen information carefully before proceeding.
  6. Receive confirmation — you will receive an SMS to your registered Philippine mobile number and an email confirming that your self-exclusion is now active. Your account is immediately suspended.

If you need assistance at any step, contact our support team. Self-exclusion cannot be reversed before the chosen period expires. If you attempt to create a new account during your exclusion period, it will be closed and any deposits returned.

Rollem88 also encourages players who are self-excluding to seek additional support through PAGCOR's responsible gaming programme, which provides counselling and assistance resources for Filipino players through official Philippine government channels.

Is Your Gaming Still Fun?

Ask yourself these questions honestly. If you answer "yes" to two or more, it may be time to use one of Rollem88's responsible gaming tools or speak to someone you trust.

 Quick Self-Check

Have you ever spent more money on gaming than you originally planned to in a single session?

Have you ever felt the urge to keep playing in order to win back money you had already lost?

Have you ever felt anxious, irritable, or restless when you were not able to play?

Have you ever hidden your gaming activity or the amount you spend from family members or close friends?

Has gaming ever caused you to miss work, school, or an important family commitment?

Have you ever borrowed money — from a friend, family member, or lending app — specifically to fund your gaming?

Do you find yourself thinking about gaming frequently, even when you are doing other things?

If you answered yes to two or more questions: Consider activating a deposit limit or cooling-off period in your Rollem88 account settings. If you answered yes to four or more, we strongly encourage you to activate self-exclusion and seek support. You can also reach out to PAGCOR's responsible gaming resources through official Philippine government channels for confidential assistance.

Enjoy Rollem88 — On Your Terms

Rollem88 is built for Filipino players who want great games and a platform they can trust. Set your limits, play within your budget, and enjoy the experience. Register today if you are 21 or older — and always remember, the best bet is a responsible one.

Must be 21 years or older to register and play. Please gamble responsibly.